Last updated: September 6, 2026
This policy explains how refunds and cancellations work for calCredit purchases and subscription plans on CalMealAI, operated by Loogge Software Solution Pvt. Ltd.
If you're not satisfied with your purchase for any reason, you can request a full refund within 14 days of your purchase date. No questions asked.
Email support@calmealai.com with your order date, the amount charged, and the email address used for the purchase. You can also reach us through the Contact Us page or by filing an incident from My Incidents. We aim to respond within 1-2 business days.
Approved refunds are issued back to your original payment method. Purchases outside India are processed by Paddle.com, our reseller and merchant of record; purchases within India are processed by Cashfree. Once approved, refunds typically appear within 5-10 business days, depending on your bank or card network.
Subscriptions billed outside India renew automatically each billing period until cancelled; you can cancel any time before your next renewal from Settings in your account, and you won't be charged again. Subscriptions billed within India are one-time purchases for the period you choose and do not auto-renew. Either way, the 14-day guarantee above applies to any charge.
If an amount was deducted from your account but you didn't receive your calCredits or plan upgrade, contact us with your order ID (shown in your payment confirmation) and we'll verify and correct it — you won't need to repurchase.
We may update this policy from time to time. Continued use of CalMealAI after changes take effect constitutes acceptance of the revised policy.
Questions about a charge? Contact us or check My Incidents.
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